At Genxox, we aim to provide high-quality digital services. This Refund Policy explains how refunds are handled.

1. No Refund Policy

Due to the nature of digital services and instant access:

  • All payments are non-refundable
  • We do not offer refunds for:
    • Subscription fees
    • Partial usage
    • Unused time

2. Trial Offers

If a trial is provided (e.g., $1 for 3 days):

  • You must cancel before the trial ends
  • Once billing occurs, the charge is non-refundable

3. Exceptions

Refunds may be granted ONLY in rare cases:

  • Duplicate charges
  • Billing errors
  • Unauthorized transactions (subject to review)

4. Chargebacks

If you file a chargeback:

  • Your account may be suspended or terminated
  • You may lose access to services

5. Cancellation Reminder

To avoid charges:

  • Cancel before your renewal date
  • You can manage subscriptions in your account dashboard

6. Contact

For billing issues:

Email: support@genxox.com